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Beware of Treadesk Backorders without notification

FYI - Anyone who plans on ordering a Tread by Treadesk in the furture, please be aware of SEVERE backorders and changes  to backorder status without notification. I ordered mine on Jan. 9 with a backorder ship date of mid February. Now they have pushed it to Late February, which means by the time  it's delivered it could be 8 weeks or longer.

If you are one of the lucky few that received your Treadesk within a couple of weeks, you obviously got one that was a canceled order or they ordered extra and you were able to buy one before the re-order waitlist.

I have emailed and left a voicemail with the company so I will see if they return correspondence.

Very Frustrated

 

Views: 425

Comment by Cindy M on January 25, 2012 at 2:45pm

When I inquired about their product a few months ago they explained to me that they don't do a run of machines until they have enough orders to warrant a production run...  Perhaps the constant backorder status has them in a catch 22...

Good luck - keep us posted on how it goes...

Comment by Kimber on January 26, 2012 at 6:54am

Thanks for the info Cindy. I haven't been able to get an explanation from them, so i appreciate it. They should post this little fact on their website. I'll keep you posted.

Comment by Denise Allen on January 27, 2012 at 2:14pm

I highly recommend the Tread Desk from Lifespan.  It is sturdy, quite and high quality!   

Comment by Kimber on February 1, 2012 at 1:00pm

Just an update on my TreadDesk backorder. i got a really email from Mr. Carr explaining the reason. In short, the demand for the Tread has become extremely high and they had a record breaking December. So they are figuring out how to keep up with demand while staying up to date with the record high orders. My backorder had to do with the Chinese New Year and since it's a holiday, the container couldn't get on the ship in time so they had to wait for the two week holiday to pass. So I understand it better now.

Comment by Kimber on March 10, 2012 at 8:33am

So excited! My Tread has been shipped and should arrive on Tuesday!

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